Presentation Skills
This course will enable you to prepare and deliver powerful presentations that will increase your professionalism and effectiveness. You will learn practical tips and techniques for planning your key messages, structuring your delivery and creating an interesting and entertaining presentation….
Interpersonal Communication
The importance of good interpersonal skills in the workplace cannot be underestimated. The ability to build rapport and trust, to present oneself and one’s ideas with clarity and professionalism and to be able to handle challenging situations is invaluable leadership…
Effective Meetings
This is an essential Leadership course. Meetings are a key tool in the successful management of business activities. All too often time and effort is wasted, by calling and attending meetings, which are not well planned, have no clear purpose…
Customer Service Frontline Skills
We provide more than a list of dos and don’ts. This is a programme designed to help all customer-interacting employees, team leaders, supervisors and managers to improve their customer engagement skills. Benefits are happier customers who keep coming back, better…
Individual Mentoring
Mentoring is a great way to progress a person’s professional and personal development and helps to create a more productive organization. Individual Mentoring teaches you the skills you need for a happy and successful career. A mentoring programme is developed…
Other Courses
Microsoft Office – Excel, Word and PowerPoint Business letter writing Report Writing Time Management Decision Making Diversity in the workplace Business Etiquette Customer Centric Focus Contact Us