Foundation of Emotional Intelligence

Impact Mentorship is fully dedicated to emotional intelligence development and our courses are grounded in current science, and made practical and simple to understand. We don't “just talk” about emotional intelligence, we use a robust methodology to make it transformational.

This Emotional Intelligence Course will provide the participant with the ability to recognize and manage their behaviours, moods, and impulses and give them a clear understanding in Emotional Intelligence (EI) skills and the damage of emotional incompetence. Delegates will gain the ability to evaluate and self-regulate responses which will deliver huge gains in effectiveness. It will influence their relationships with customers, peers colleagues and leaders, in addition to relieving stress and gaining self- control and self-esteem.

  • Identify your personality type and recognize your strengths and weaknesses
  • Recognize your emotions and the impact they have on your behaviour
  • Understanding how the brain works and the power of thought and visualization
  • Change disruptive, self-defeating and disempowering behaviour patterns, such as anger, fear, avoidance, defensiveness, resentment, depression, passivity, lack of motivation, etc
  • Develop the ability to understand and recognise an emotion as you experience it. Understand the link between thinking, and feeling and their impact on every behaviour, choice and decision we make
  • Build Self-Esteem, Confidence and Assertiveness to project a positive image
  • Stress tolerance.
  • The importance of Impulse control and Optimism and Empathy
  • How to balance and manage life and work more effectively through managing time properly and setting goals
  • Understanding others and their feelings, anger, responses
  • Identifying Areas for Improvement and Specific Steps for Developing EI
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Testimonials

  • "Biddy White's training and development programs are the best I've experienced. I first attended one of Biddy's courses in 2001, and since then have taken every opportunity to use her services again and again. She has a unique talent for identifying the important personal development issues and opportunities..." Director Purple Communications Annette Ellis

  • "Biddy has assisted during various team interventions conducted for a number of years. The team sessions conducted consisted of various team exercises focused on key issues identified prior to the session. The work was planned and executed to deliver the desired end result. As a consultant Biddy connects very easily with team members and can relate learning in a language that is understood..." HR Business Partner Superintendent at BHP Billiton Anneeke Kleinhans

  • "Biddy White hit this mine like a tsunami. It started as a small wave on the horizon; it grew, swept over us all. It washed away our fears, inhibitions and pre-empted expectations. It taught us how to wade through the few difficult things. Once the storm was over we were left with a positive, clear and fresh outlook; ready for a new beginnings." Exxaro Coal PG Boshoff

  • "Biddy is truely an loveable and inspirational leader. I have no hesitation in recommending her to any manager/ CEO who wishes to improve productivity through team building or mentoring staff. She has limitless energy which she uses in identifying and breaking down barriers to productivity created by dysfunctional human interactions. A value cannot be placed on her services ." Senior Manager at eThekwini Pollution & Environment Branch Chris Fennemore

  • "I have gained a lot from "Presentation skills" training, the best course ever. I would like to thank the organization and the Presenter Biddy White for such a fruitful, interesting and beneficial course. It will help me greatly and has improved my self confidence tremendously." BHP Billiton Skhumbuzo Ntuli

  • "The most meaningful and practical training I have ever attended. It is so empowering and it's beyond your imagination. I strongly recommend this course to everyone." Exxaro Coal Mar-Mari Snyman

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