Communication Leadership Courses

Presentation Skills

This course will enable you to prepare and deliver powerful presentations that will increase your professionalism and effectiveness. You will learn practical tips and techniques for planning your key messages, structuring your delivery and creating an interesting and entertaining presentation.

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Interpersonal Communication

The importance of good interpersonal skills in the workplace cannot be underestimated. The ability to build rapport and trust, to present oneself and one's ideas with clarity and professionalism and to be able to handle challenging situations is invaluable leadership training.

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Effective Meetings

This is an essential Leadership course. Meetings are a key tool in the successful management of business activities. All too often time and effort is wasted, by calling and attending meetings, which are not well planned, have no clear purpose and where attendees fail to participate in making decisions.

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Customer Service Frontline Skills

We provide more than a list of dos and don'ts. This is a programme designed to help all customer-interacting employees, team leaders, supervisors and managers to improve their customer engagement skills.

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Individual Mentoring

Mentoring is a great way to progress a person's professional and personal development and helps to create a more productive organization. Individual Mentoring teaches you the skills you need for a happy and successful career.

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Other Courses

Microsoft Office - Excel, Word and PowerPoint; Business letter and report writing; Time Management and decision making...

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Testimonials

  • "Biddy White's training and development programs are the best I've experienced. I first attended one of Biddy's courses in 2001, and since then have taken every opportunity to use her services again and again. She has a unique talent for identifying the important personal development issues and opportunities..." Director Purple Communications Annette Ellis

  • "Biddy has assisted during various team interventions conducted for a number of years. The team sessions conducted consisted of various team exercises focused on key issues identified prior to the session. The work was planned and executed to deliver the desired end result. As a consultant Biddy connects very easily with team members and can relate learning in a language that is understood..." HR Business Partner Superintendent at BHP Billiton Anneeke Kleinhans

  • "Biddy White hit this mine like a tsunami. It started as a small wave on the horizon; it grew, swept over us all. It washed away our fears, inhibitions and pre-empted expectations. It taught us how to wade through the few difficult things. Once the storm was over we were left with a positive, clear and fresh outlook; ready for a new beginnings." Exxaro Coal PG Boshoff

  • "Biddy is truely an loveable and inspirational leader. I have no hesitation in recommending her to any manager/ CEO who wishes to improve productivity through team building or mentoring staff. She has limitless energy which she uses in identifying and breaking down barriers to productivity created by dysfunctional human interactions. A value cannot be placed on her services ." Senior Manager at eThekwini Pollution & Environment Branch Chris Fennemore

  • "I have gained a lot from "Presentation skills" training, the best course ever. I would like to thank the organization and the Presenter Biddy White for such a fruitful, interesting and beneficial course. It will help me greatly and has improved my self confidence tremendously." BHP Billiton Skhumbuzo Ntuli

  • "The most meaningful and practical training I have ever attended. It is so empowering and it's beyond your imagination. I strongly recommend this course to everyone." Exxaro Coal Mar-Mari Snyman

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